Refund policy
Return & Refund Policy
We want your Vyro order to reach you in the right condition. If there is an issue, here's what you need to know.
5-Day Returns
You may request a return within 5 days of delivery. Items must be unused, unworn, and returned in their original condition and packaging.
Size Issues or Change of Mind
Returns requested due to an incorrect size selection or change of mind may be accepted if they meet our return conditions. Return shipping costs are the customer's responsibility.
Damaged, Defective or Incorrect Products
Received a damaged, defective, misprinted, or incorrect product? Contact us within 7 days of delivery with your order details and clear photos of the issue. We will review the request and assist you accordingly.
Refunds
Once an approved return is received and checked, the applicable refund will be processed. For Cash on Delivery (COD) orders, we may ask for the necessary details to process your refund.
Need Help?
Please contact us through our Contact page with your order details. We recommend contacting us before sending any product back.